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Evolution of Information Technology

Joe Sheridan, Corporate Director Of IT & CIO, Soave Enterprises

Joe Sheridan, Corporate Director Of IT & CIO, Soave Enterprises

Informational technology is a massively evolving and dynamic sector. Technology has permeated every strata of society and is playing a pivotal role in shaping social dynamics. The demand for quick and apt services has led to the emergence of newer technologies with many tech innovators trying to affirm their grip in the market-space. The starting phase of the IT industry, however, was not like that of today. We used to have return on investment on any automation project undertaken. Technology mainly was confined to the mainframe and the internet did not have its presence.

IT has become multi-dimensional and there have been major disruptions, which have taken the technology world by storm. The Internet of things (IoT) has been one such phenomena, the plethora of virtual opportunities provided by it is beyond imagination. We need to closely follow the trends and impacts that the IoT is going to follow and have; challenges, and issues faced should be highlighted in order to streamline the transformation.

The Era of Cloud Computing

While we talk about connecting devices through the IoT and gain benefits from the same, another key aspect noteworthy of mention is Cloud based services. The evolution of technology has given rise to issues of storage and migration of data.

The Impact Of AI Will Be Huge on The IT Market In Impending Years. Companies Will Thrive to Reap Benefits By Combining AI With Automation

Cloud based services ascertain resolutions to these issues and enable organizations to have a better data management platform.

Currently, more and more companies have inclined towards cloud-based services to resolve storage related issues. However, the concern, which arises irrespective of the innate nature of such services, is security. Security breaches reported across the world have questioned the credibility of the cloud, thus putting it under strict introspection. Technology is evolving and soon we will find a solution to tighten the security of cloud-based services and implement it across all verticals.

Artificial Intelligence: Curse or Boon?

Although IT continues to be the driving force in our daily business, there are certain aspects, which I think needs to be looked upon; Artificial Intelligence (AI), for instance is gaining strong impetus and will steer future developments. The impact of AI will be huge on the IT market in impending years. Companies will strive to reap benefits by combining AI with automation. However, certain studies have revealed that such development can lead to loss of ground level jobs in general. The loss of such jobs will inflict a negative impact on society. In my opinion, a viable channelization of AI will be the key in all futuristic developments, as well as preparedness by our governments for them.

Word of Advice to Young Entrepreneurs

The evolution of IT services will demand young entrepreneurs to crack difficult pathways to cater to the needs of the generation. I have observed that many young entrepreneurs adopt the social media approach or tweet approach to things. I would caution them not to be dependent on minimal conversation to get things done and to take time to understand the impact of rapid change.

One of the major issues that the IT world is facing today is a delay in service delivery. This issue ascribes to the resource crunch that we are facing. We need young people to come forth and cater to this need, at the same time top management should take steps to nurture skills to optimize overall organizational growth.

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Stephanie Myers, Head Customer Experience Strategy, Prudential Assurance Company Singapore

Evolution of Information Technology

IoT

Data Management

Cloud Computing

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